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Find quick answers to common questions about our products and services.
We offer free shipping on qualifying orders over $300. Standard shipping typically takes three to five business days. Available shipping options and pricing are displayed during checkout.
Currently, we only ship within Canada. We do not ship to the United States or other international destinations.
Available laboratory documentation and batch information can be reviewed on our Lab Results page. Product-specific documentation may vary by batch.
We currently accept credit cards, PayPal, and Interac e-Transfer. Available payment options are displayed during checkout.
Due to product-handling and quality-control requirements, returns may be restricted after an order has shipped. Contact support immediately if an order arrives damaged, incorrect, or otherwise affected by a fulfillment issue.
